Future Investments

BizCentre Terms of Service

Effective Date: 30 October 2026
Last Updated: 30 October 2026

1. Acceptance of Terms

Welcome to BizCentre (“BizCentre”, “we”, “our”, or “us”).

These Terms of Service govern your access to and use of the BizCentre mobile application, website, software, integrations, and related services.

BizCentre is an omnichannel business management platform that enables businesses to manage customer conversations, social media accounts, marketplace integrations, sales activities, and automated customer support through a unified platform.

By registering for an account, accessing, or using BizCentre, you agree to be bound by these Terms. If you do not agree, you must stop using the service.

If you use BizCentre on behalf of a company or business, you confirm that you have authority to accept these Terms on its behalf.

2. Eligibility and Account Registration

To use BizCentre, you must:

  • Be legally capable of entering into a binding agreement.
  • Provide accurate and complete registration information.
  • Maintain the confidentiality of your account credentials.
  • Ensure that your account information remains up to date.
  • Notify us promptly of unauthorized account access or suspected security incidents.

You are responsible for activities performed through your account, including actions taken by authorized team members.

We reserve the right to suspend or restrict accounts that contain false information, violate these Terms, or create security or legal risks.

3. Description of Services

BizCentre may provide the following services, depending on your subscription and available integrations:

  • Unified customer messaging inbox.
  • WhatsApp Business Platform integration.
  • Facebook and Instagram messaging and account management.
  • TikTok messaging and business integrations.
  • Shopee and Lazada marketplace integrations.
  • Telegram integrations.
  • Campaigns, broadcasts, and message templates.
  • Chatbot and workflow automation.
  • AI-powered customer support and sales assistance.
  • Product catalogue and business information management.
  • Order, quotation, and booking assistance.
  • Team collaboration and conversation management.
  • Analytics, notifications, and reporting.

We may add, modify, suspend, or discontinue features as necessary to maintain, improve, or operate the platform.

Certain features may require additional permissions, third-party accounts, subscriptions, or service configurations.

4. Third-Party Platforms and Integrations

BizCentre integrates with independent third-party platforms, which may include:

  • Meta Platforms, including Facebook, Instagram, and WhatsApp.
  • TikTok.
  • Shopee.
  • Lazada.
  • Telegram.
  • Google.
  • Apple.
  • Other supported service providers.

Your use of these integrations is subject to the relevant third-party platform’s terms, policies, technical requirements, and permissions.

You are responsible for:

  • Maintaining valid third-party accounts.
  • Obtaining necessary permissions and authorizations.
  • Complying with applicable messaging and commerce policies.
  • Ensuring your business activities comply with third-party platform requirements.
  • Maintaining the security of connected accounts and credentials.

BizCentre is an independent service and is not affiliated with, endorsed by, or operated by Meta, TikTok, Shopee, Lazada, or Telegram unless expressly stated.

We do not guarantee uninterrupted availability of third-party APIs or integrations. Changes, restrictions, suspensions, or outages imposed by third-party platforms may affect BizCentre functionality.

5. Acceptable Use

You agree to use BizCentre only for lawful business purposes.

You must not:

  • Send spam, fraudulent, misleading, or unauthorized communications.
  • Violate applicable messaging, marketing, privacy, or consumer protection laws.
  • Send messages without the necessary permissions or legal basis.
  • Use BizCentre to distribute malware, malicious links, or harmful content.
  • Impersonate another person, business, or organization.
  • Access accounts, data, or integrations without authorization.
  • Attempt to bypass platform restrictions or security controls.
  • Reverse engineer, exploit, or interfere with the platform.
  • Use the service for unlawful, deceptive, abusive, or prohibited activities.
  • Violate WhatsApp Business, Meta, TikTok, Shopee, or other applicable platform policies.

We may investigate suspected violations and take appropriate action, including limiting messaging functionality, suspending integrations, or terminating accounts.

6. Customer Data and Business Responsibilities

You retain responsibility for the customer information, messages, files, product data, and other business information that you upload, receive, or process through BizCentre.

You represent and warrant that:

  • You have the necessary rights and permissions to use and process such information.
  • Your collection and use of customer information comply with applicable privacy and data protection laws.
  • You provide appropriate notices and obtain consent where legally required.
  • Your communications comply with applicable marketing and messaging requirements.
  • You handle customer requests and complaints appropriately.

You are responsible for your business’s relationship with its customers and for the accuracy of information provided through BizCentre.

7. AI and Automated Services

BizCentre may offer AI-powered features, including automated replies, sales assistance, product recommendations, booking assistance, and customer support.

You acknowledge that:

  • AI-generated content may be inaccurate, incomplete, or inappropriate.
  • AI responses should be reviewed when accuracy is important.
  • Automated responses may be sent without manual approval if you enable the relevant automation.
  • You are responsible for configuring and monitoring your AI agents.
  • AI functionality may depend on third-party AI service providers.
  • AI processing may involve customer messages and relevant business information.

BizCentre does not guarantee that AI-generated responses will always be correct or suitable for a particular business purpose.

You are responsible for ensuring that automated communications comply with applicable laws and third-party platform policies.

8. Subscription Plans and Payments

BizCentre may offer free and paid subscription plans.

Paid plans may include different limits and features, such as:

  • Number of connected social media accounts.
  • Number of marketplace shops.
  • Number of team members.
  • Automation capabilities.
  • AI usage allowances.
  • Messaging and campaign limits.
  • Storage and other platform resources.

Subscription prices, billing periods, available features, and usage limits will be displayed through the applicable purchasing channel.

8.1 Automatic Renewal

Subscriptions purchased through Google Play or other supported billing providers may automatically renew unless cancelled according to the applicable provider’s procedures.

You are responsible for managing subscription cancellations through the platform where you purchased the subscription.

8.2 Subscription Changes

We may modify subscription plans, prices, features, and usage limits. Where required, we will provide appropriate notice before changes take effect.

8.3 Failed Payments

If a subscription payment fails, expires, or is otherwise not completed, we may restrict access to paid features until the subscription is restored or payment is resolved.

8.4 Refunds

Refunds are subject to applicable law and the refund policies of the platform through which the purchase was made.

For Google Play purchases, refund requests may need to be submitted through Google Play.

8.5 Messaging and Third-Party Charges

Some integrations, including WhatsApp Business Platform, may involve separate messaging, conversation, template, or service charges imposed by third-party providers.

These charges may be separate from BizCentre subscription fees.

You are responsible for applicable third-party charges associated with your use of connected services.

9. Account Suspension and Termination

We may suspend, restrict, or terminate your access to BizCentre if:

  • You violate these Terms.
  • Your activities create legal, financial, or security risks.
  • You misuse messaging or automation features.
  • Your connected accounts are suspended or restricted by third-party platforms.
  • Your subscription remains unpaid where payment is required.
  • We are legally required to do so.

You may stop using BizCentre and request account deletion through the available account settings or by contacting us.

Termination does not automatically cancel subscriptions purchased through third-party billing platforms. You must cancel those subscriptions separately where required.

10. Intellectual Property

BizCentre, including its software, interface, branding, design, features, and underlying technology, is owned by or licensed to Nitosoft and protected by applicable intellectual property laws.

You may not copy, modify, distribute, reverse engineer, or commercially exploit BizCentre’s software or intellectual property without our prior written permission, except where permitted by law.

You retain ownership of business content and data that you submit to BizCentre.

You grant us a limited, non-exclusive right to process and use such content solely as necessary to provide, maintain, secure, and improve the services, subject to our Privacy Policy and applicable law.

11. Service Availability and Modifications

We aim to provide reliable services but do not guarantee uninterrupted or error-free operation.

Services may be temporarily unavailable because of:

  • Scheduled maintenance.
  • Technical failures.
  • Internet or telecommunications outages.
  • Third-party API changes or service interruptions.
  • Security incidents.
  • Events beyond our reasonable control.

We reserve the right to modify or discontinue features where reasonably necessary.

12. Disclaimer of Warranties

To the maximum extent permitted by applicable law, BizCentre is provided on an “as available” and “as is” basis.

We do not warrant that:

  • The service will always be available or uninterrupted.
  • All third-party integrations will remain functional.
  • Messages will always be delivered successfully.
  • AI-generated content will always be accurate.
  • The service will meet every specific business requirement.
  • Third-party platforms will maintain their current APIs, policies, or functionality.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Nitosoft will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunities, data, or goodwill arising from your use of or inability to use BizCentre.

We are not responsible for losses arising from third-party platform restrictions, account suspensions, API changes, message delivery failures, or third-party service interruptions, except to the extent caused by our own legally actionable conduct.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

14. Indemnification

You agree to indemnify and hold harmless Nitosoft, its affiliates, and its personnel from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your misuse of BizCentre.
  • Your violation of these Terms.
  • Your violation of applicable laws or third-party platform policies.
  • Your infringement of another person’s rights.
  • Your unauthorized collection, use, or disclosure of customer information.
  • Your business communications, products, or services.

This obligation applies to the extent permitted by applicable law.

15. Privacy and Data Protection

Your use of BizCentre is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, disclose, and protect personal information.

You can review it here:

BizCentre Privacy Policy

By using BizCentre, you acknowledge that your information may be processed in accordance with that policy.

16. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be published on our website with a revised Last Updated date.

Where required by applicable law, we will provide notice of material changes.

Your continued use of BizCentre after updated Terms take effect constitutes acceptance of the revised Terms, subject to applicable law.

17. Governing Law and Disputes

These Terms are governed by the laws of Malaysia, without regard to conflict-of-law principles.

Any disputes arising from these Terms or your use of BizCentre will be handled by the courts of Malaysia, subject to applicable mandatory legal requirements.

18. Contact Information

For questions about these Terms, subscriptions, or BizCentre services, contact:

Service: BizCentre
Company / Developer: Nitosoft
Website: https://nitosoftapp.com
Contact Email: nitosoft.my@gmail.com

By creating an account or using BizCentre, you acknowledge that you have read, understood, and agreed to these Terms of Service.